{{ conn.bannerText }}

No printer connected — kitchen tickets won’t print. Accepted orders are safe, but nothing reaches the kitchen.

Alerts may be silent — this iPad is muted at the device level. New-order chime won’t be heard.

{{ historyDateLabel }}

{{ historySummary }}

{{ historyEmptyTitle }}

{{ historyEmptyBody }}

{{ h.number }} {{ h.name }} {{ h.stateLabel }} {{ h.typeLabel }} {{ h.timeStr }} {{ h.total }}

Settings

Connection

Manage this device’s connection to your SOUS merchant portal.

Merchant portal connection

Menu, prices and settings sync from your SOUS portal

Linked

Device{{ backend.deviceId }}

Last synced{{ backend.lastSync }}

Printing

Configure the kitchen printer, automatic tickets and copies.

Kitchen printer

Ticket printing and routing

{{ printer.connectionLabel }} {{ printer.name }}

Auto-print kitchen ticket

Copies per ticket {{ copiesLabel }} printed each time

{{ printCopies }}

Alerts

Control new-order sounds and volume.

Sound & alerts

New orders play a repeating chime until acknowledged.

New-order chime {{ sound.stateLabel }}

Alert volume {{ sound.volLabel }}

Share feedback

Tell us what could work better in the SOUS service app.

Subject

Feedback

Feedback sent

Thanks for helping us improve the SOUS service app.

Hidden settings (dev)

Simulate device and network conditions for testing. These controls reset when diagnostics mode is closed.

Connection state

Visible orders page Choose which orders implementation opens from the sidebar.

Simulate device mutedTests the device-volume warning

Simulate clock driftTests the device-time warning

Scan to link this iPad

Sign in to the SOUS merchant portal on any device, open Settings → Devices → Add device, and point its camera at this code. Your menu, prices and printer configuration download automatically.

1 Open app.poweredbysous.com on your phone or laptop

2 Go to Settings → Devices → Add device

3 Scan the code — this device links instantly

Pair manually Can't scan the QR code? Enter this code in Add device.

{{ setup.pairCode }}

{{ setup.scanLabel }}

{{ p.name }}

{{ p.kind }}

Make sure the printer is powered on and on the same Wi-Fi network. Bluetooth printers must be in pairing mode.

Welcome back

{{ catchUpCount }} order(s) arrived while the app was in the background

{{ c.stateLabel }} {{ c.number }} {{ c.name }} · {{ c.typeLabel }}

{{ toast }}